The Marketing Representative is responsible for supporting the marketing team in carrying out marketing campaigns. They conduct research to analyze the competitive landscape, market trends, and customer behavior and prepare reports by collecting, summarizing, and analyzing data. They also assist in executing marketing events and communicate campaign deliverables, objectives, and timelines to their team while providing instructions for promotion or use. They maintain an inventory and directory of sales support materials making sure all resources are accurate and current while coordinating new material creation as needed.
About us:At OATA, our dedicated team of professionals has the expertise to process transactions for anyone in the state of Florida—there are no residency restrictions. We are a contractor for the DMV and local Tax Collectors, and we also provide Dealer Services. Whether you just moved to Florida, need to renew your registration, just bought a vehicle, are gifting a vehicle, have a death in the family, or something related—go with the experts at OATA. We handle all the paperwork so you can get on with more important things in your life. No more waiting in line at the DMV just to be told you need to fill out another document. We make sure everything is in order the first time so that you get what you need swiftly and promptly. That’s the way we’ve always done things, and that’s the way we’ll continue to do them. Your satisfaction is our #1 priority! Check out the video below to learn more about OATA!https://youtu.be/WhQ5SAc_IvgPeople who thrive in this role are not afraid of empowerment, personal development, and take every opportunity seriously. Our team has a tremendous amount of pride in what they do and are responsible for the reputation that continues to help our company grow. OATA was founded with the goal of setting a new standard for quality and integrity in the private DMV industry. We set consistent standards for timely titling solutions so our customers can move on with their day. We value doing whats right, treating our staff and customers well, being driven by curiosity, and finding a way to answer any question.RequirementsDUTIES:Mantain communication with existing and previous customers, enhancing their interest in our servicesCollaborate and coordinating with dealers and customers with their needsPromotes the function and utility or dealers and customer services based on their needsEnsure customer satisfaction through communication and relationship managementResolve any issues that may arise.Provide outstanding customer service to existing or prospect clients as well as walk-in customers in all departments.Create new accounts at CRM and maintain updated the existing accountsAnswer client questions about products, services, turnaround time or canalize any issue they haveBuild and maintain customer relationshipsAttend meetings, activitiesAssist Sales Team with customer service and perform other duties as neededHelp the Sales Team with the onboarding documents.Assist with the production and distribution of marketing materials and collateralFacilitate communication and assistance to projects with the Graphic designer, managers and sales teamCreates collateralsMantain the inventory and tracking of chumsAnswers the Google reviewsCreate the content to post on Social media, Facebook and Instagram.Create new accounts at Harvest and maintain updated existing accounts to facilitate the synchronization of Harvest with CRMAssist the graphic designer with the Spanish translationMust be Bilingual in English and Spanish(Verbal and written communication)BenefitsFull-TimeSchedule Monday-Friday 7a-4pmComprehensive Benefits including Medical, Vision, DentalCompany Paid Short Term DisabilityCompany Paid Life Insurance401K Paid Time OffPaid Sick TimePaid Holidays