Operations Manager

Multi-disciplinary role that provides management support across all back of house operations. Will work out of our facility in DTLA.

Kitchen Facilities Management

• Oversee facility vendors, appointments and maintenance for kitchen, including:
• HVAC units
• Chocolate machines
• Plumbing
• Electrical
• Roofing maintenance/Leaks
• Pest Control 
• Trash and Recycling SOPs – Environmental Waste Management Protocols

Customer Fulfillment Management (Back of house)

• Provide back of house support for fulfillment team:
• Prepare daily/weekly pick lists, shipping labels
• Oversee fulfillment schedule across customer channels
• Oversee quality control for fulfillment
• Source and train seasonal employees

Kitchen Management

• Fully trained on all Chocolate Operations to offer support for special projects and/high volume times of year
• Equipment inventory management, storage and rotation 
• Plan and oversee production schedules
• Oversee vendor accounts and ordering

HR Support

• Ensure training manuals are up to date and accurate
• Ensures all team members are up to date on ServeSafe Certifications
• Provide support for misc HR tasks

Packaging Inventory Management

• Ensure appropriate inventory for packaging materials
• Ensure appropriate inventory for shipping materials

Qualifications & Skills

• Prior kitchen experience and/or project management experience
• Excellent communication, negotiation, and interpersonal skills
• Proficient in Google suite (mail, sheets and slides) for communication

Add’l notes

• Full-time
• Located in Los Angeles with possibility of remote 2-3 days a week
• Group health benefits and PTO
• This role reports to the Chef and ownership

More detail about andSons , please visit https://culinaryagents.com/entities/382455-andsons