Operations Manager

September 17, 2023

Job Description

Operations Manager

Multi-disciplinary role that provides management support across all back of house operations. Will work out of our facility in DTLA.

Kitchen Facilities Management

  • Oversee facility vendors, appointments and maintenance for kitchen, including:
    • HVAC units
    • Chocolate machines
    • Plumbing
    • Electrical
    • Roofing maintenance/Leaks
    • Pest Control 
    • Trash and Recycling SOPs – Environmental Waste Management Protocols

Customer Fulfillment Management (Back of house)

  • Provide back of house support for fulfillment team:
    • Prepare daily/weekly pick lists, shipping labels
    • Oversee fulfillment schedule across customer channels
    • Oversee quality control for fulfillment
    • Source and train seasonal employees

Kitchen Management

  • Fully trained on all Chocolate Operations to offer support for special projects and/high volume times of year
  • Equipment inventory management, storage and rotation 
  • Plan and oversee production schedules
  • Oversee vendor accounts and ordering

HR Support

  • Ensure training manuals are up to date and accurate
  • Ensures all team members are up to date on ServeSafe Certifications
  • Provide support for misc HR tasks

Packaging Inventory Management

  • Ensure appropriate inventory for packaging materials
  • Ensure appropriate inventory for shipping materials

Qualifications & Skills

  • Prior kitchen experience and/or project management experience
  • Excellent communication, negotiation, and interpersonal skills
  • Proficient in Google suite (mail, sheets and slides) for communication

Add’l notes

  • Full-time
  • Located in Los Angeles with possibility of remote 2-3 days a week
  • Group health benefits and PTO
  • This role reports to the Chef and ownership

More detail about andSons , please visit https://culinaryagents.com/entities/382455-andsons