Key Responsibilities:

• Lead and oversee daily operations ensuring efficiency and productivity.
• Manage and mentor a team of employees, providing guidance, support, and leadership to drive performance and professional growth.
• Conduct regular performance reviews, setting clear goals, providing constructive feedback, and facilitating professional development plans.
• Collaborate with other department heads and senior management to ensure alignment of operational goals with company objectives.
• Develop and implement process improvements and strategies to optimize productivity and resource utilization.
• Monitor and analyze operational metrics and key performance indicators (KPIs) to identify areas for improvement and develop action plans.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Represent the company in a positive and professional manner when interacting with clients, vendors, and other stakeholders.
• Maintain a safe and secure working environment, adhering to health and safety guidelines.
• Drive a culture of continuous improvement and innovation within the department.
• Perform any other duties or tasks assigned by senior management.

Qualifications:

• Bachelor’s degree in Business or a related field (Preferred).
• Proven experience in operations management, with a track record of successful leadership and team management.
• Strong interpersonal and communication skills, with the ability to build and maintain positive working relationships.
• Proficiency in performance management, including conducting performance reviews and developing improvement plans.
• Demonstrated ability to analyze data, identify trends, and implement process improvements.
• Valid California driver’s license and ability to travel as needed.
• Exceptional organizational and problem-solving skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Excellent computer skills, including proficiency in Microsoft Office Suite.