Operations Manager

September 16, 2023

Job Description

  • Wylie

Be a leader. Impact lives. Have fun. Build relationships. Motivate others. Exceed expectations. We are seeking someone who is results driven and engaging, a leader by example, who can inspire a team to build the business and promote quality services. Are you ready to rally and coach a team?

If this excites you, then keep reading.

Why Operations Managers Choose ABC:

  • Pay: Base salary between $65,000-$85,000 / year + Bonus potential of up to $18,000.
  • Structured Career & Compensation Growth: Clear pathways from OM – Senior OM – Group OM – Regional Director of Operations (RDO) – Senior RDO – Vice President.
  • Industry Leading Professional DevelopmentI: Learning is one of our core values! It’s instilled in our culture through our initial training cohort, Learning in Action series, and annual leadership summit.
  • Benefits that Nurture the Mind, Body & Soul: Student Loan Repayment, Maternity/Paternity Award of up to $3,000, FSA for childcare, Short Term Disability options, Restore Program, OM sabbatical, Headspace/NURX/DoorDash subscriptions, Team Happy Hours, FREE FOOD FRIDAYS!

Additional Rewards:

  • Student Loan Repayment Employer Contributions.
  • Heath insurance coverage + Health Savings Accounts for tax-free benefits on child care + medical expenses.
  • 401K Retirement Plans with company matching.
  • Personalized Career Progression plans with readiness to next role.
  • Up to 22 paid days off per year
  • Tuition discounts at our university partnerships.

ABC Story

Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations.

From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 3000+ strong serving thousands of children with ASD.

Growth with intentionality: We have a maniac focus on our core values. Each center is purpose-built, each community of teammates is nurtured.

What you will be doing at ABC:

  • Create and maintain an awesome inclusive work culture that models enthusiasm, collaboration, and rapport between colleagues.
  • Crush your center’s KPIs, track monthly budgets and exceed patient on-boarding expectations.
  • Use your sales and empathy skills to engage and guide parents during inbound phone calls, center tours and assessments.
  • Attract, retain and engage stellar teammates who deliver on clinical excellence and contribute to shaping an unmatched work culture.
  • Coordinate on-boarding and training of new staff with therapy teams.
  • Conduct performance evaluations.
  • Plan quarterly all team events and celebrations with the support of your Clinic Admissions Associate.

What you will bring to ABC:

  • 2+ years of management experience leading a large team of direct reports.
  • Bachelors or Masters degree required or considerable experience.
  • An eagerness to be a part of a caring and team-oriented company culture.
  • Charismatic leadership to inspire staff on both good and bad days.
  • High EQ – we work with kids with developmental delays and their families.
  • A driven go-getter attitude that wants to move up and grow with our ever-expanding company.
  • An approachable and level-headed demeanor. People like working with you because you now how to have fun while you’re crushin’ it.
  • Strong and fluent oral and written communication.
  • Extremely detailed-oriented mindset – you minimize mistakes because you care about getting it right.
  • An appetite to work really hard – you aren’t watching the clock for quittin’ time because there is always more that needs to be done, and you like that.