Operations Specialist

September 16, 2023

Job Description

Job Details:
Position: Operations Specialist
Location: San Ramon, CA 94583
Duration: 06 Months
*LOCAL CANDIDATES ONLY* The role is virtual but may need to report to SRVCC (San Ramon) 1-2 times during time period.

Ability to multi-task, work independently, working with customers

– Client laptop will be provided. All other equipment (ergonomic, and non-ergonomic) should be provided by the vendor or may use personal equipment.

Department Summary
The Apprentice Program Management (APM) Team is a dynamic group within client Academy that focuses on supporting all lines of business Apprenticeships and training programs to ensure programs remain in compliance with State regulations and internal requirements. We are seeking a team member who can partner with line of business Field Training Coordinators, IBEW partners, as well as incumbent APM members. To be successful, you must possess a passion for solving problems, be able to build solid internal and external relationships, and have a strong propensity for action, results, and continuous improvement.

Position Summary
This position will be responsible for ensuring that all apprentice programs are compliant with all State and Federal regulations as well as operating within labor union agreements. This could
include Department of Labor, OSHA, Department of Transportation, California Public Utilities Commission, Veterans Administration, Federal Energy Regulatory Commission and Nuclear Energy Regulatory Commission.

• Bachelor’s degree in Business, Marketing, Communications or related field or equivalent experience

• Proficiency in MS Office Suite
• Previous data entry and organizational experience
• Experience with compliance requirement maintenance
• Experience with union environment and labor agreements
• Previous experience working with apprenticeship training programs
• Technical training experience within a utility company
• Experience working with State and Federal Apprentice agencies
• Working knowledge of SAP

Job Responsibilities
• Acts as a liaison between various departments and cross functional teams
• Enter data or information into an electronic database as needed
• Analyze and combine information from different sources and use logic to reach an appropriate conclusion
• Gather and identify compliance requirements on an informal basis, assessed areas of high compliance risk
• Maintain a thorough inventory of all requirements as they apply to each apprentice program and develop action plans as needed to maintain compliance
• Read, comprehend, and communicate information and ideas through written and verbal communications effectively solve problems
• Planning and prioritizing work to meet commitments aligned with organizational goals
• Ability to interpret relevant labor contracts and agreements
• Work with teams to ensure programs function within the scope of labor contracts and agreements
• Monitor changes in state/fed regulations and union contracts that affect client case and program management processes and notify the appropriate management teams
• Audit apprentice training programs to ensure compliance with state/fed regulations and union contract terms by monitoring JATC transactions for both IBEW, DAS and VA processes
• Collaborate with client Academy and the lines of business to update training program content, tools, and process for compliance with state and fed regulations and union contracts