Retail Sales Associate / Customer Service/Receptionist

October 25, 2023

Job Description

  • Anywhere

ResponsibilitiesElements Massage, located in Totowa, NJ is looking for bright, outgoing, friendly individuals to join our team as a part-time Retail Sales Associate / Customer Service/ReceptionistJob DescriptionIf you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives.Our team members will earn commission for wellness plan sales and have opportunities to earn additional bonuses.Our Brand PromiseTo better the lives of everyone we touch.Responsibilities and Duties Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership planFollowing our proven sales process to enroll clients into the Elements Wellness ProgramBeing the first and final face of hospitality, whether on the phone or in the studioEnsuring the client appointment paperwork and payment process is brief, painless, and accurateWorking as a team with our Managers and Massage Therapists to create an environment where clients are the center of the worldMust be flexible availabilty. Must be able to work nights, some weekends and depending upon what is needed a possible morning.Qualifications and Skills Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:Prior retail sales experience preferred; selling memberships or services in person to potential clients.Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.Driven to create the best work environment for the employees and the best experiences for the client.Studio Specific Benefits Bonuses based on monthly conversion numbersA complimentary monthly massage at the studioIn return, we will provide: • The opportunity to be part of a team that is focused on the wellness of others in order to provide the best therapeutic massage in Totowa. • A warm, professional, safe atmosphere. • Training and proven processes to support your success. • Variety in your work that is both challenging and rewarding. • Competitive starting pay to include hourly rate and incentives. • Benefits include free monthly massage.Elements is a smoke free work environment.Send Resume to