Overview

The Marketing Data Science & Strategy Team is a team of Data Scientists with the skill and expertise to mine big data to detect, decipher, and predict member needs that empower business units and Member Service Representatives (MSRs) to offer outstanding service to our members through Marketing channels.

Our activities include identifying market opportunities for prospective members, products, and services using machine learning, providing subject-matter expertise on descriptive, predictive & prescriptive analytics and how to effectively utilize them in Marketing, forecasting business metrics for planning, and so much more.

The ideal Summer Associate will be a passionate and curious individual with a combination of problem-solving and storytelling skills and one who would love the team and its approach to solving problems that make Marketing fun. Areas of opportunity may include analyzing new machine learning capabilities, understanding customer loyalty through their behavior, developing dashboards to empower employees to do their own data discovery/exploration, and discovering strategic opportunities.

The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.

Responsibilities

Assess the marketing landscape to identify best practices, shifting trends, and areas of opportunity
Analyze member data to identify opportunities to better understand and predict customer needs and behaviors
Analyze available machine learning capabilities that can enable better personalization for customers
Develop and prioritize recommendations for strategic initiatives
Develop and present analytic findings stakeholders (including senior executives)
Become acquainted with the functioning of the team

Qualifications

Currently pursuing a master’s degree in Marketing Analytics, Data Analytics, Statistics, or other related field
Experience with data extraction/wrangling
Experience using analytic tools such as: Databricks, Azure Data Studio, SQL, R, Python, PySpark, Power BI or Tableau
Good communication and presentation skills
Comfort working with large datasets and telling stories with data
Ability to work independently and think outside of the box
Strong strategic, critical, and analytical thinking skills
Basic knowledge of marketing a plus

Hours: Monday – Friday, 8:00AM – 4:30PM

Location: Remote | 820 Follin Ln, Vienna, VA 22180 | 5550 Heritage Oaks Dr, Pensacola, FL 32526

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee’s leadership and business unit needs. You will learn more throughout the hiring and onboarding process.

About Us

You have goals, dreams, hobbies, and things you’re passionate about—what’s important to you is important to us. We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we’re looking for team members who are passionate about our mission—making a difference in military members’ and their families’ lives. Together, we can make it happen. Don’t take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award – Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.